Silo Lessons: • There is never anything good or constructive about business silos • The more you become aware of silos, the easier they are to spot • Business silos keep out people, ideas and progress • A company or a team should never have “divisions” • Dealing emotionally with dif昀椀cult issues is okay if you’re a part of the team, not apart from it • Life without silos can be bumpy and rough, but will always be interesting and rewarding • People aren’t the enemy—the silos are • It’s easier to see other people’s silos than your own • Business silos are a state of mind thriving in an “us versus them” environment • Business silos, whether intentional or unintentional, take the focus off what matters most: the customer, relationships, growth, sales, morale and passion