She saw someone walk up to the building and ask to buy something. That person must have been a customer. The customer asked, “I saw a widgie in your catalog. I was wondering if I could buy one here?” “I’m sorry, that’s our catalog division. We don’t sell the same widgies that our catalog division sells.” “But you’re the World’s Best Widgies company. I want the widgie you had in your catalog.” “Ma’am, there’s no reason to be upset. This is the way we’re run. If you want to buy a widgie from someone else, go right ahead. Otherwise, call our catalog division and buy the catalog widgie from them.” Lizzy was amazed. “Dad, if people are supposed to work together, why do companies put them in divisions?” But before Dad could answer, she proclaimed triumphantly, “I see a silo!” 13
Story 2 | I SEE A SILO! Page 12 Page 14