“Janice, what’s wrong?” “You did it again. You changed all my work — I have no purpose here, no value — you think you can do it better than me — well, do it without me — I quit.” This was not in the script that Bill had been rehearsing on the way in this morning. “But Janice, you’re my best person; you can’t leave me before the sale starts.” “I won’t leave before the sale — I’ll 昀椀nish it out and then leave. I care too much to walk out after everything I’ve invested in this place.” All of a sudden, everything looked different to Bill. The sale wasn’t as important. The ideas that he spent all night implementing throughout the store weren’t that big of a deal. Maybe Janice’s way was even better. But why was he thinking these thoughts now? Why couldn’t he be more like that Buck guy? The morning 昀氀ew by. Bill kept watching the clock — he felt drawn to meet Buck. As Bill drove, he thought, what does Buck have that I don’t? I bet he’s one of the guys — hangs out with the employees — well, that’s not my style. Maybe he pays them great or has great bene昀椀ts. I pay pretty well — always could be better, I guess. Bill drove up at 1:00 p.m. and looked around. There was one car in the lot — a 10-year-old Jaguar — must be Buck. Well, he’s not one of the guys — his employees drive pick-ups, if they drive at all, thought Bill. 12

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