bill hung up the phone. “sorry, i had to make a course correction with my sales department,” he said. Joe was intrigued. “it sounds like you’re going through the same thing i did today. my sales VP told me of some sales issues that were pretty disturbing.” “so, what did you do?” Joe was stunned — it had just occurred to him what he had precisely done — nothing. “To be honest, i didn’t, i mean we didn’t, do anything yet.” bill smiled and privately thought, Sure you didn’t do anything. Getting your group to move or change course is like moving a battleship. By the time you get it to start to change direction, the enemy or the current has already changed. 9