Leadership in Concert Lessons • A great leader acts like the conductor of an orchestra, bringing out the best in the performers and inspiring the different sections of the organization to play in harmony. • Like a great composition, a company’s essence must not be tampered with, it must be protected. • There are situations when a leader is not the most quali昀椀ed to lead; at that point, the baton should be passed. • Just like a great orchestra, a company needs to be in sync, in harmony and playing off the same sheet of music. • The best performer must play a team role when asked, as well as a solo performance when that is called for. • The leader’s role is to make sure that the right people are playing the right parts, or roles. • The conductor does not play a single note, but is responsible for beautiful music. The organization’s leader does not manufacture or sell the product, but is responsible for inspiring all of those that do. • The conductor faces the orchestra, not the audience. The leader’s eyes are on the enterprise, which in turn faces the customer.